Well, I changed internet service providers today, abandoning the company that I've used the last eight years. The reason I left the company I was with was because the service had deteriorated radically in the last month. My DSL connection was going down at least once a day, sometimes as often as three times a day, for hours at a time. Technical support, which is now in India, was very polite, but could never resolve the problem. After all they merely follow a script and have little idea on what to actually do, and there was no way to get to someone who might actually be able to think outside the script. So, today, my local cable company hooked me up. I find that my connection is now six times faster, the tech people are local, and it works. Oh, and it costs only a third as much as my old ISP. Maybe I should have done this years ago, but I am a creature of habit and it takes a lot to make me change. I've been with the same bank, for instance, for thirty years. If something isn't broken I tend to keep it.